MindBehind Becomes WhatsApp’s Business Solution Provider.

Domestic technology company MindBehind, which offers communication solutions with artificial intelligence supported digital assistants, became one of the first Turkish solution providers of WhatsApp Business, which WhatsApp offers for medium and large-sized businesses.

MindBehind became one of the limited number of WhatsApp Business Solution Providers (BSP) in the world. BSPs, a global community now including MindBehind; It covers several dozen startups that specialize in the WhatsApp Business API. MindBehind became one of the first domestic startups to become a WhatsApp Business Solution Provider (BSP) in Turkey.

WhatsApp, the world’s most popular messaging application with 2 billion active users in 180 countries, stands out as the most actively used messaging application in Turkey. When this is the case, it is inevitable for companies to want to be on WhatsApp.
WhatsApp Business API is a solution offered by WhatsApp for medium and large businesses. Companies using the WhatsApp Business API can provide support with multiple customer representatives to answer many customers at the same time, over the same number, instead of trying to catch up with their customers’ requests via instant messages, and they can also use artificial intelligence-supported solutions such as virtual assistants in the application. In addition, all message flows can talk to services such as CRM and ERP thanks to integrations, and all message flows can be reported.

Companies that want to use the WhatsApp Business API can get this service from solution providers selected by WhatsApp who are experts in messaging; MindBehind, which is one of these solution providers that are limited in number in the world, draws attention as one of the first domestic companies to provide this service in Turkey. In addition, MindBehind can set up accounts for each number in Turkey Data Center or On-Premise, while invoicing is done in Turkish lira.

Commenting on this solution service they offer with WhatsApp, MindBehind Co-Founder Anıl Kiper used the following statements: We have been providing our brands with WhatsApp Business solutions for a long time. However, we were able to offer this service to our brands from overseas solution providers. We can now proudly say that we are one of the first Turkish startups to become a WhatsApp Business Solution Provider (BSP). We will be able to make companies in Turkey use Turkey’s most popular messaging application in a reliable and scalable manner. With our industry and messaging experience, we look forward to helping companies on their WhatsApp journey and supporting them so they can use their WhatsApp business solutions to their full potential.

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